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Privacy Policy

This privacy policy sets out below how Everyday Hero Pty Ltd (everydayhero) uses and protects any information that you give us when you use this website.

everydayhero is committed to ensuring that your privacy is protected. Should everydayhero ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement, everydayhero may change this policy from time to time by updating this page. You should check this page when you use the website to ensure that you are happy with any changes.

  • What everydayhero collects

    everydayhero may collect the following information:

    • Name and job title,
    • Contact information including email address,
    • Demographic information such as post code, preferences and interests,
    • Other information relevant to customer surveys and/or offers.
  • What everydayhero does with the information we gather

    everydayhero requires this information to understand your needs and provide you with a better service in particular for the following reasons:

    • Internal record keeping,
    • We may use the information to improve our products and services,
    • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided,
    • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail,
    • We may use the information to customise the website according to your interests.

    By creating an account or making a donation through everydayhero you are consenting to receive marketing communications from us including community-related content, event partner opportunities, cause-related information, product updates, competitions and promotional campaigns. You can opt-out from any of these campaigns using the ‘unsubscribe’ instructions provided in the communication or by contacting us at help@everydayhero.co.nz.

  • Controlling your personal information

    You may choose to restrict the collection or use of your personal information in the following ways:

    • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes,
    • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at help@everydayhero.co.nz.

    everydayhero will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you. A small fee will be payable. If you would like a copy of the information held on you please write to us at Suite 2213, 24B Moorefiled Road, Johnsonville. Wellington 6037 New Zealand.
    If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

  • Security of Personal Information

    While no website can guarantee security, everydayhero maintains reasonable administrative, technical and physical safeguards to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction.

    everydayhero does not disclose any personal information about our users to anyone, except as described in this policy and as permitted by law. We adhere to the Payment Card Industries Standard for storing user information.

    Personal and Account information is restricted to those employees who need to know that information as part of their job, to service your account, or to provide products and services to you.

    everydayhero maintains physical, electronic, and procedural safeguards that are reasonably designed to guard your non-public personal information.

    everydayhero adheres to the Payment Card Industry Data Security Standard (PCI DSS). The Payment Card Industry Data Security Standard (PCI DSS) is a proprietary information security standard for organisations that handle branded credit cards from the major card schemes including Visa, MasterCard, American Express, and Discover.

    This Policy was last updated and posted on 02 November 2018.