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Data Protection Statement

  • Donors Data Protection Statement

    Everyday Hero Limited (everydayhero) is committed to ensuring that your privacy is protected. Should everydayhero ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this data protection statement, everydayhero may change this policy from time to time by updating this page. You should check this page when you use the website to ensure that you are happy with any changes. This policy was last updated on 9/29/2016.

  • European Economic Area (EEA)

    Please note that information displayed on the Site or sent to us over the Internet may be transferred outside of the EEA, where data protection laws are not as strong as within the EEA. We store some data in the United States in a secure server environment. If you have any concerns in relation to such transfers, you should not use the Internet as a means of fundraising or donating.

    Our parent company, Blackbaud, and its subsidiaries and affiliates are certified under the EU-U.S. Privacy Shield framework and the U.S.-Swiss Safe Harbor framework regarding the collection, storage, transfer, use and other processing of Personal Data transferred from the European Union and Switzerland, respectively, to the United States.

    Click here to view our Privacy Shield Notice.

  • Controlling your personal information

    You may choose to restrict the collection or use of your personal information in the following ways:

    • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes,
    • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

    everydayhero will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. You may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to us at Shackleton House, 5th Floor, 4 Battle Bridge Lane, London SE1 2HX UK.
    If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

  • Security of Personal Information

    While no website can guarantee security, everydayhero maintains reasonable administrative, technical and physical safeguards to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction.

    everydayhero does not disclose any personal information about our users to anyone, except as described in this policy and as permitted by law. We adhere to the Payment Card Industries Standard for storing user information.

    Personal and Account information is restricted to those employees who need to know that information as part of their job, to service your account, or to provide products and services to you.

    everydayhero maintains physical, electronic, and procedural safeguards that are reasonably designed to guard your non-public personal information.

    everydayhero adheres to the Payment Card Industry Data Security Standard (PCI DSS). The Payment Card Industry Data Security Standard (PCI DSS) is a proprietary information security standard for organisations that handle branded credit cards from the major card schemes including Visa, MasterCard, American Express, and Discover.